Refund policy

At UASells, customer satisfaction is our priority. If something’s not right, we’re here to make it right.

✅ Return Eligibility

• Returns are accepted within 14 days of delivery.
• Items must be:
  • Unworn and unused
  • In their original packaging
  • Free from damage or stains

❌ Non-returnable items

• Items returned after 14 days
• Worn or washed items
• Items purchased during final sale promotions (unless defective)

💸 Refunds

Once your return is inspected and approved:

• A full refund will be issued to your original payment method.
• You’ll receive a confirmation email once processed.
• Please allow 3–5 business days for the refund to appear.

📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.
• We recommend using tracked shipping to ensure your return arrives safely.

📩 To Start a Return

Email us at support@fragrance.imranmumtaz.com with:

• Your order number
• Reason for return
• Clear photos (if item is damaged)